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Get the support you need to make the most of WhatsKnock AI

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Knowledge Base

Browse our comprehensive documentation and tutorials to learn how to use every feature of WhatsKnock AI.

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Live Chat

Connect with our support team in real-time. Average response time is under 5 minutes during business hours.

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Email Support

Send us a detailed message and our team will respond within 24 hours with a comprehensive solution.

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Video Tutorials

Watch step-by-step video guides covering setup, campaigns, AI agents, and advanced features.

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API Documentation

Technical documentation for developers integrating WhatsKnock AI with their own applications.

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Community

Join our community of users to share tips, best practices, and connect with other WhatsKnock users.

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Frequently Asked Questions

How do I get started with WhatsKnock AI? +

Getting started is easy! Sign up for a free trial, connect your WhatsApp Business account, and follow our quick-start wizard. The entire setup takes less than 5 minutes. You can also schedule a demo with our team for personalized onboarding.

Is WhatsKnock AI compliant with WhatsApp policies? +

Yes! WhatsKnock AI is fully compliant with Meta's WhatsApp Business policies. We use the official WhatsApp Business API and follow all guidelines regarding message templates, user consent, and opt-out mechanisms.

Can I cancel my subscription anytime? +

Absolutely! You can cancel your subscription at any time from your account settings. There are no long-term contracts or cancellation fees. If you cancel within 14 days of your first purchase, you're eligible for a full refund.

How accurate is the AI agent? +

Our AI agents powered by GPT-4o achieve 98%+ accuracy in understanding and responding to customer queries. You can train the AI with your Knowledge Base to ensure responses match your brand voice and contain accurate product information.

What integrations are available? +

WhatsKnock AI integrates with Shopify, WooCommerce, Stripe, Zapier, and many other platforms. We also offer webhooks and a REST API for custom integrations. Enterprise customers can request custom integrations with our development team.

Is my data secure? +

Security is our top priority. All data is encrypted using AES-256 at rest and TLS 1.3 in transit. We offer two-factor authentication, role-based access controls, and are compliant with GDPR and CCPA. Our infrastructure is hosted on enterprise-grade cloud providers with 99.9% uptime SLA.

Still Need Help?

Our support team is available 24/7 to assist you

📍 15 East 4th St, Clifton, NJ 07011