Privacy Policy

Last Updated: January 30, 2026

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, and company details when you register for our services.
• Usage Data: Information about how you use our platform, including features accessed and actions taken.
• Communication Data: Messages and interactions processed through our WhatsApp automation platform.
• Payment Information: Billing details processed securely through our payment providers.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our WhatsApp automation services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activities

3. Data Security

We implement industry-standard security measures to protect your data:

• AES-256 Encryption: All data is encrypted at rest and in transit
• Two-Factor Authentication: Additional security layer for account access
• Regular Security Audits: Continuous monitoring and vulnerability assessments
• Access Controls: Role-based access to sensitive information

4. Data Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

• With your consent or at your direction
• With service providers who assist in our operations
• To comply with legal obligations
• To protect the rights and safety of our users and third parties

5. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

• Email: privacy@whatsknock.ai
• Address: 15 East 4th St, Clifton, NJ 07011
• Phone: +1 (201) 887-9481